Frequently Asked Questions
Everything you need to know about Prop World OS. Can't find what you're looking for? Reach out to our team.
General
Prop World OS is an all-in-one SaaS platform for running proprietary trading firms. It handles challenge management, risk monitoring, payments, compliance, analytics, and trader management — so you can focus on growing your business instead of building infrastructure.
We built it for prop firm founders, CEOs, CFOs, risk managers, and operations teams. Whether you're launching a new firm or scaling an existing one, the platform covers every operational need from day one.
Most firms can be configured and live within 48 hours. Our setup process walks you through broker integration, challenge template configuration, risk rules, branding, and payment processing step by step.
Yes. Our primary model is fully managed multi-tenant SaaS, but enterprise clients who need full control over their data and infrastructure can opt for a self-hosted deployment.
Completely. Your traders see your brand, your colors, your domain. The trader portal, email notifications, certificates, and all customer-facing elements are fully customizable to match your brand identity.
Over 431 features across 13 modules including challenge management, real-time risk monitoring, payment processing, KYC/AML compliance, trader analytics, payout management, affiliate tracking, and more.
Pricing & Billing
We offer flexible subscription plans based on the size and needs of your firm. Plans include a base subscription plus a per-active-trader component that scales with your business. No hidden fees.
No setup fees and no long-term contracts. All plans are month-to-month. Annual billing options are available with a discount for firms that prefer it.
Yes. You can upgrade at any time and the pricing adjusts immediately. Downgrades take effect at the next billing cycle. We pro-rate the difference so you never overpay.
We offer a full guided demo where you can see the platform in action with your specific use case. After that, we provide a pilot period so you can test with real data before committing.
Technical
We support MetaTrader 4, MetaTrader 5, cTrader, DXtrade, TradeLocker, and Match-Trader. Each integration handles account provisioning, trade monitoring, and real-time data streaming.
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use role-based access control, full audit logging with IP tracking, and multi-tenant data isolation. Your firm's data is never accessible to other tenants.
We maintain a 99.9% uptime SLA with redundant infrastructure, automated failover, and real-time health monitoring. Critical services like risk monitoring and trade processing are designed for zero-downtime deployments.
Yes. The platform exposes a comprehensive REST API that covers all functionality — from challenge management and trader data to risk analysis and payment processing. Full API documentation is provided.
The trader portal and admin dashboards are fully responsive and work on all modern browsers and devices. Traders can manage their accounts, view challenges, and track performance from any device.
Getting Started
Apply for early access through our website. We'll schedule a demo to understand your specific needs, then set up your environment. Most firms go from first conversation to live platform in under a week.
We handle the technical setup: broker integration, database provisioning, and platform configuration. You focus on the business side: challenge templates, risk rules, branding, and payment settings. Our team is available throughout.
All plans include email support and documentation access. Higher-tier plans include dedicated account management, priority support, and Slack/Teams integration for real-time communication.
Yes. We have a migration toolkit that supports importing trader data, account histories, and configuration from other platforms. Our team assists with the migration to minimize disruption to your traders.
Still Have Questions?
Book a demo and we'll walk you through the entire platform. No commitment required.
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